Brab FAQ — All your questions answered, right here

No, each person may only hold one brab account. Creating multiple accounts is a direct violation of our terms and conditions. If detected, all associated accounts may be permanently closed and any balances forfeited.

Yes, identity verification (KYC) is mandatory to make withdrawals on brab. You will need to upload a photo of your national ID or passport. Verification is usually completed within 24 hours. You can play games without completing KYC, but withdrawals will not be available until it is done.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email and you'll receive an OTP or reset link. The link is valid for 15 minutes. Your new password must be at least 8 characters long and include letters, numbers, and special characters.

Yes, you can request to close your brab account by contacting the support team. Make sure to withdraw any remaining balance before the account is closed. Temporary or permanent self-exclusion options are also available as part of responsible gaming.

brab currently supports deposits via bKash, Nagad, Rocket, bank transfer, and Visa/Mastercard. Mobile banking deposits are instant. Bank transfers may take 1–3 business days to process.

The minimum deposit at brab is BDT 500, and the maximum per transaction is BDT 50,000. Daily limits may vary by payment method. Higher limits apply to verified accounts.

Withdrawals via mobile banking (bKash, Nagad, Rocket) are typically processed within 1–6 hours. Bank transfers may take 1–3 business days. Withdrawals may be delayed if KYC verification has not been completed.

brab generally does not charge fees on deposits. For withdrawals, a small processing fee may apply depending on your payment method. Contact our support team or visit the deposit page for the latest fee information.

You can cancel a withdrawal request while it is still in "Pending" status. Once processing has begun, cancellation is no longer possible. Contact support as soon as possible if you need to cancel.

Register as a new member at brab and make your first deposit. The welcome bonus will be credited automatically to eligible accounts. Visit the promotions page for full details on bonus amounts and terms. If you have a promo code, be sure to enter it during registration.

Bonus funds generally cannot be withdrawn directly. Each bonus comes with a wagering requirement — meaning you must place bets totalling a specified multiple of the bonus amount. Once the requirement is met, any winnings from the bonus become withdrawable. Terms vary by bonus, so be sure to read the details.

Once free spins are added to your account, they become available on the designated slot game automatically. Just open the game and the free spin option will appear. Free spins have a limited validity — they typically expire within 7 days if unused.

You earn loyalty points on every bet placed at brab. Accumulated points can be redeemed for bonus cash, free spins, or special rewards. Check your point balance and redemption options under the "Rewards" section of your account.

brab offers slots, Live Casino (baccarat, roulette, blackjack), Sports Betting, crash games, and virtual sports — over 500 games in total. New titles are added regularly. Browse the full selection on the game lobby page.

Yes. All games on brab operate using certified RNG (Random Number Generator) technology. Independent third-party auditors regularly verify fairness. Live Casino games are run by real dealers and broadcast in real time.

Yes, brab is fully mobile-friendly. The complete experience is available directly through your browser on both Android and iOS. Most slots and live games run smoothly on mobile. For the best experience, use a stable internet connection.

The minimum bet for brab slot games typically starts from BDT 10, though limits vary by game. High-roller games also offer higher maximum bets. The minimum and maximum bet for each game are clearly displayed in the game info panel.

No. brab does not sell or share your personal information with any third parties. Your data is used solely for legal compliance and payment processing purposes. For more details, please Privacy Policy read it here.

Go to Account Settings, then navigate to the "Security" section to enable Two-Factor Authentication. You can set up 2FA via Google Authenticator or SMS. Once active, every login will require an additional verification code, keeping your account significantly more secure.

Change your password immediately and enable 2FA. Review your account login history. If you suspect your account has been compromised, contact the brab support team right away. Acting quickly can help prevent further damage.

Yes. brab takes responsible gaming seriously. You can set daily, weekly, or monthly deposit limits from your account settings. Betting limits and session time limits can also be configured. For more details, Responsible Gaming Visit the page.

No. brab strictly enforces an 18+ policy. Age is verified during registration, and proof of age is required as part of the KYC process. Any account found to belong to a minor will be closed immediately. If there are minors in your household, we strongly recommend enabling parental controls.

If you need a temporary or permanent break, use the self-exclusion option in your Account Settings. You can take a break ranging from 1 week to 6 months, or exclude yourself permanently. Your account will be inaccessible for the duration.