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Privacy Policy

Your Privacy Our top priority

We believe every player's personal information belongs to them. That is why brab's privacy policy was built on complete transparency — nothing hidden, everything stated plainly.

Last Updated: January 2026
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Table of Contents

1. Introduction

Brab (brab.win) is a trusted online gaming platform for players in Bangladesh. We know you share your personal information with us in good faith, and we are fully committed to honoring that trust.

This privacy policy describes what information brab collects, how it is used, and the steps we take to protect it. By using our platform, you are considered to have agreed to this privacy policy.

In simple terms: brab never sells your information to third parties. Your data is used only to improve our services and ensure your security.

2. Information We Collect

When you register and use our services on brab, we may collect the following types of information:

Data Type Example Necessity
Identity Information Name, date of birth, national ID Mandatory
Contact Information Mobile number, email address Mandatory
Financial information BKash/Nagad number, bank details Mandatory
Device Information IP address, browser, operating system Automatic
Transaction Information Deposit, Withdrawal & Bet History Automatic
Location data Country, city (approximate) Automatic
We collect only the information that is necessary. No unnecessary or excessive personal data is gathered.

3. How Information Is Collected

Brab collects your information through several methods. Each approach is fully transparent and based on your consent:

  • Direct Registration: Information you provide when creating an account — such as your name, mobile number, and email address.
  • KYC verification: National ID or passport uploaded for identity verification.
  • Automatic Collection: Device and activity data collected via cookies and log files during platform use.
  • Payment Transactions: Information received via payment processors during deposits and withdrawals.
  • Support Contact: Information provided when contacting support via live chat or email.

4. How Information Is Used

Brab uses your information solely for the purposes listed below and for no other reason:

  • To create and manage your account — and to verify your identity.
  • To process deposit and withdrawal transactions and ensure financial security.
  • To detect and prevent fraud, money laundering, and suspicious activity.
  • To provide a personalized gaming experience tailored to your preferences.
  • To comply with applicable laws and regulatory requirements.
  • To improve customer service and resolve issues.
  • To inform you about promotional offers and bonuses, based on your consent.
What we will never do: Selling, renting, or sharing your information with advertisers or third parties without your permission.

5. Who Information Is Shared With

In limited circumstances, brab may share your information with certain parties. Your privacy is protected in every such case:

  • Payment Processors: Only the information necessary to process transactions with bKash, Nagad, Rocket, and banks.
  • Legal authorities: Information required under court orders or government directives.
  • Technology Service Providers: For server hosting, cybersecurity, and technical services — governed by strict contractual agreements.
  • Fraud Prevention Agencies: Only the minimum data required to investigate suspicious activity.

Outside the cases mentioned above, brab does not share any of your personal information with third parties. All partners operate under strict data protection agreements.

6. Data Security Measures

To protect your data on brab, we follow the highest industry security standards. Multiple layers of protection are active at every level:

  • SSL/TLS encryption: All data transfers are secured with 256-bit encryption — from your browser to our servers.
  • Data Encryption: All stored sensitive data is secured with AES-256 encryption.
  • Two-Factor Authentication (2FA): An extra layer of security for account logins and withdrawals.
  • Firewall & DDoS Protection: Servers and data are protected against cyber attacks.
  • Regular Security Audits: Regular security audits are conducted by third-party experts.
  • Restricted Access: Staff can only access information relevant to their specific responsibilities.
To stay secure, use a strong password, never share it with anyone, and always log out after using an unfamiliar device.

7. Cookie Policy

Brab uses cookies on its website to help improve your browsing experience. Cookies are small text files stored on your device.

  • Necessary Cookies: Essential for login sessions, security verification, and core platform functionality.
  • Performance Cookies: Used for page load time tracking, error detection, and site performance improvement.
  • Preference Cookies: To remember your language preference, theme, and other settings.
  • Analytics Cookies: To generate anonymized statistics that cannot be traced back to any individual.

You can disable cookies through your browser settings, though some features may become limited as a result.

8. Data Retention Period

Brab retains your information only for as long as necessary. The retention period for each type of data is as follows:

  • Account information: For the lifetime of your account and up to 5 years after closure (as required by law).
  • Transaction Records: 7 years — to comply with financial regulatory requirements.
  • KYC documents: Up to 5 years after account closure.
  • Support Contact: 2 years after the issue is resolved.
  • Cookie data: After the session ends, or a maximum of 1 year.

Once the retention period expires, data is securely deleted or anonymized. Legal obligations may occasionally require data to be kept for a longer period.

9. Your Data Rights

Under brab's privacy policy, you have full rights over your own data. Contact our support team to exercise any of the following rights:

Your rights

Your control over your data

Brab's privacy policy gives you complete control over your information.

1
Right to Access Your Data

You may request to see what information we hold about you. A full response will be provided within 30 days.

2
Right to Correct Your Data

If any of your information is incorrect or outdated, you may request a correction. We will update it after verification.

3
Right to Delete Your Data

After account closure, you may request deletion of any data we are not legally required to retain.

4
Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

5
Right to Data Portability

You may request a copy of your data in a machine-readable format. Personal data portability is part of our policy.

6
Right to Opt Out of Marketing Communications

You can opt out of promotional emails or SMS at any time. Essential service messages will not be affected.

10. Minor Protection

Brab strictly prohibits registration by anyone under the age of 18. In line with our privacy policy, no data from minors is collected or stored.

  • Age verification is mandatory at the time of registration.
  • Accounts are not activated if age verification fails during the KYC process.
  • If an account is suspected to belong to a minor, it is immediately suspended and the associated data is securely deleted.
  • Parents can report suspicious accounts to our support team.
brab is for adults only (18+). Keep minors away from online gaming.

11. Privacy Policy Updates

Brab may update or revise this privacy policy as needed. When significant changes are made, we will:

  • A clear notice will be displayed at the top of the website.
  • Registered members will be notified by email with full details of any changes.
  • At least 7 days' notice will be given before changes take effect.
  • The date of the latest update will be noted at the top of the page.

If you do not agree to the updated policy, you may request to close your account. Continued use of the platform after the policy takes effect will be considered acceptance of the new terms.

12. Contact & Complaints

If you have any questions, requests, or complaints about the Privacy Policy, please get in touch with us. We aim to respond within 48 hours:

Live Chat
Available 24/7
Data rights requests will be responded to within a maximum of 30 days.
Why brab is trusted

Our Commitment to Your Privacy

Brab's privacy policy is more than words — we protect your information at every step.

Your data is never sold

Brab never sells your personal information to advertisers or third parties under any circumstances. Your data belongs to you.

Maximum Encryption

All data is protected with 256-bit SSL and AES encryption — security is ensured at every level, from transfer to storage.

Minimal Data Collection

Only the information necessary to provide our services is collected. Gathering excess or unnecessary data goes against our policy.

Legal compliance

We comply with international data protection laws and gaming regulatory guidelines. Regular third-party audits ensure full transparency.

Your control

View, correct, delete, or transfer your data — the choice is entirely yours. Submit a request to support at any time.

Active Security Monitoring

A 24/7 security monitoring team is always active. Suspicious activity is detected and acted upon immediately.

Play Safe

Your information is secure — get started now

Read brab's privacy policy and rest assured — every piece of your information is completely secure. Open an account today and start gaming on a platform you can trust.

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Frequently Asked Questions

Questions about the privacy policy

Here are answers to questions you may have.

No, not at all. Under brab's Privacy Policy, your personal information is never sold to advertisers or third parties. Only limited data is shared with specific parties strictly for payment processing and legal compliance purposes.

Reach us via live chat support or at [email protected]. Any data we are not legally required to retain will be deleted within 30 days.

Yes, brab uses essential, performance, and preference cookies to help improve the quality of our services. You can manage cookie settings directly from your browser.

Your bKash, Nagad, or bank details are protected with 256-bit SSL and AES-256 encryption. Payment information is used solely to process transactions and is never stored in full on our servers.

If significant changes are made to the Privacy Policy, a notice will be displayed on the website and registered members will be notified by email. At least 7 days' notice will be given before any changes take effect.
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